Mission Statement
“To promote the latest dental and medical developments that benefit your overall health”.
Dr S. R. Martin.
Banff Dental Care is a friendly, personalized and patient-focused office. We believe in providing the best possible care for all our patients and will address any concerns you have in a friendly, caring manner. We continually update our skills and technology for our patients, as well as for our own personal and professional growth. We offer many choices and alternatives for complete and comprehensive care.
Company Philosophy
Continuing professional development and education for every member of our team is a real priority and part of our company philosophy.
As a team we believe it is important to continually update our dental skills through attending advanced education and training courses to serve you better. We place a strong emphasis on preventative dentistry, high quality care and using the best quality of materials along with the latest techniques. All of our staff are trained on providing you with the highest standard of professional care in a courteous, friendly manner.
Communication is also a key part of our company philosophy. Every day the team has a morning meeting to discuss the day ahead and help prevent any issues. Plus, we have more extensive weekly meetings to ensure everyone is up-to-date and to discuss suggestions; issues; and our service levels to ensure customer satisfaction.
Banff Dental Care is also striving to be an eco-friendly practice. Being based in the middle of Banff National Park, Dr. Steven Martin has recognized the importance of contributing to sustainability for the Bow Valley.
Currently, we provide exceptional dental services while reducing the use of chemicals and radiation by:
- Using digital x-rays: 90% less radiation than traditional X-Rays and entail NO processing chemicals.
- Having a paperless office: Use of secure digital technology eliminates the need for paper in charting, record-keeping and patient contact.
Service Philosophy
Dr. Steven Martin strongly believes in servicing our patients through the process of “co-diagnosis”.
Co-diagnosis is the process whereby our patients become an informed participant in selecting and prioritizing their own treatment options. Our dental team fully discuss with our patients:
- Advantages and disadvantages of
- All the treatment options
- Time-line to proceed
- Ongoing maintenance of your oral health through routine care and regular appointments
- Financial commitment and payment options
We have found that through co-diagnosis, our patients become more invested overall. They truly understand and desire their chosen treatment and long-term, they are more pro-active and committed to their oral health!
